Elitrasmart Limited

Lusaka: +260978544195
Kitwe: +260967806480
Kitwe: +260772586743
elitrasmartltd@gmail.com

Frequently Asked Questions

Yes, you can check the availability of a product by browsing our online catalog. We strive to keep our inventory updated regularly to provide accurate information to our customers.

We currently accept Mobile Money payments and cash only. Our checkout process provides easy-to-follow instructions for completing your payment securely.

Typically, it takes about 14 days for us to complete the production of your order. However, this timeline may vary depending on factors such as product availability and customization requirements.

Yes, you have the option to pay the full amount for your order upfront. Our team will confirm and proceed with your order accordingly.

You can log in to your account regularly to view the status of your order. Updates regarding order processing, shipping, and delivery will be provided through your account dashboard.

For completed orders, please contact our delivery team at +260979424303 to arrange for delivery to your preferred location.

For any queries regarding the website, our products, or our services, please visit our contact page and reach out to us. We'll be happy to assist you with any inquiries you may have.

Yes, we offer customization options for certain products. Feel free to contact us for more information about customizing your order to meet your specific requirements.